Information about the processing of personal data of our customers, website visitors and job applicants.
Information letter with regard to the processing of personal data of our customers.
Dear customer,
the protection of your personal data is important to us. According to Art. 13 of the EU Data Protection Regulation (GDPR) we are obliged to inform you about the purpose for which we collect, store or forward your data. You can also see from the information which rights you have with regard to data protection.
Data controller
THERMO-SYSTEM Industrie- & Trocknungstechnik GmbH
Röntgenstraße 14/1 · 73730 Esslingen · Germany
Tel. +49 711 284 603- 60
Fax. +49 711 284 603 -90
info [at] thermo-system.com
In accordance with the l.d. no. 196/2003 and articles 13, 14 and 21 of the EU Regulation (GDPR) 2016/679 (Data Protection Regulation) we process the following data:
Personal data like:
- Anagraphic data (name, address, dates of birth, tax number)
- Operational data (data regarding the organization, projects, employees)
This data is stored, processed and, if necessary, transferred to third parties for the purpose of providing our services, only within the scope of our business relationship. Your data will not be transferred to countries outside the EU. Profiling and automated decision-making are not being used.
The legal bases for these data processing processes are:
- the fulfilment of our pre-contractual and contractual obligations towards you
- the processing is necessary for compliance with a legal obligation to which the controller is subject (for example: documentation rights/obligations, tax laws, etc.)
- legitimate interests
Who gets my data?
Your data will not be distributed, it will be treated confidentially within the scope of our business relationship for the provision of the services you requested.
- Tax consultant
- Public administrations as well as authorities if legal obligations require it
- Legal representative in case of claims
- Any natural or legal person, public or private, if the communication of the data proves to be necessary or obligated by law
The service providers are bound by contract and are obliged to treat your data confidentially.
Purpose of the data processing: The purpose of data processing is to fulfill your requested service/purchase of a product. The possible failure to provide the data prevents us from offering you the service.
Storage duration: is determined by the duration of our business relationship, and also by the legal storage obligations and legal duties applicable to us.
Your rights
The data subject has the right to obtain confirmation from the controller as to whether or not personal data concerning him/her are being processed; if this is the case, he/she has the right to be informed of such personal data and to receive the information specified in Art. 15 GDPR.
The person concerned has the right to request the person responsible to correct incorrect personal data concerning him/her and, if necessary, to complete incomplete personal data (Art. 16 GDPR).
The data subject has the right to request the controller to delete personal data concerning him/her immediately if one of the reasons listed in Art. 17 GDPR applies, e.g. if the data is no longer needed for the purposes for which it was collected (right to deletion).
The data subject has the right to request the controller to restrict processing if one of the conditions listed in Art. 18 GDPR is met, e.g. if the data subject has lodged an objection to processing, for the duration of the controller's examination.
The data subject has the right to receive the personal data concerning him/her that he/she has provided to a controller in a structured, common and machine-readable format and has the right to transfer this data to another controller without hindrance from the controller to whom the personal data has been provided, under certain circumstances, e.g. if the processing is based on consent and the processing is carried out with the aid of automated procedures (right to data transferability Art. 20 GDPR).
The data subject shall have the right to object at any time, on grounds relating to his situation, to the processing of personal data concerning him. The data controller will then no longer process the personal data unless he can demonstrate compelling reasons for processing that are worthy of protection, which outweigh the interests, rights and freedoms of the data subject, or if the processing serves to assert, exercise or defend legal claims (Art. 21 GDPR).
Without prejudice to any other administrative or judicial remedy, every data subject has the right to lodge a complaint with a supervisory authority if the data subject considers that the processing of personal data relating to him or her is in breach of the DPA (Art. 77 GDPR). The data subject may assert this right with a supervisory authority in the Member State in which he or she is resident, at his or her place of work or at the place where the alleged infringement is committed. In Italy the competent supervisory authority is: Garante della privacy
You can exercise your rights at the above stated address.
Information letter with regard to the processing of personal data of the visitors of our website.
As a company under private law, we are subject to the provisions of the European General Data Protection Regulation (DSGVO 2016/679). We have taken technical and organizational measures to ensure that the regulations on data protection are observed both by us and by our external service providers.
This page also describes the modalities of processing the personal data of users who only visit this website.
Data controller
Thermo-System Industrie- & Trocknungstechnik GmbH, based at Röntgenstraße 14/1 in 73730 Eslingen, Germany is the data controller.
Type of data collected and purposes of data processing
Navigational data: The computer systems and software processes supporting this website will, during the course of their normal operation, capture certain personal information, the transmission of which is implicit in the use of internet communication protocols. This may include information such as IP addresses or the domain names of the user's computers and terminals, URI/URL (Uniform Resource Identifier/Locator) addresses for the requested resources, time of request, method used to transmit the request to the server, size of the file obtained in response, the numerical code indicating the status of the server response (successful, error etc.) and other parameters relating to the operating system and the user's computer environment.
Any data required to use the web services as detailed above may also be processed for the following purposes:
- to obtain statistical information about the use of the services (most-visited pages, number of visitors per hour or per day, geographical origin etc.);
- to monitor service functionality.
Navigational data will not be stored for more than 7 (seven) days and will be deleted immediately upon aggregation, unless storage is required by judicial authorities for the investigation of criminal or other offences.
User-transmitted information
Whenever you use our address to send us a message or fill in and submit any of the forms on our website, it is implied that you do so explicitly, voluntarily and on a non-mandatory basis; we will capture any contact information needed to respond to your message as well as any personal information contained in your message. Specific information relating to the above can be found on the relevant contact pages of the website.
Rights of the parties concerned
All users are entitled to obtain access to any data collected about them, to ask for their data to be corrected, deleted or restricted and to object to the processing of their data. To exercise your rights, simply e-mail us at info [at] thermo-system.com.
Right to complain
If you believe that in processing your personal information we have breached the applicable legislation, you have the right to submit a complaint to the relevant data protection authority or to bring action before a competent court.
Privacy policy for users sending requests through the contact forms on this website
Purposes of data processing
The data submitted in our forms will be used to respond to your request for information about our services.
Consequences of refusing to provide data
We will not be able to respond to your request if you refuse to provide your information.
Retention period for personal information
After your request has been processed (no longer than 180 days), your data will be anonymised and only used for statistical analysis.
User rights
By contacting us at info [at] thermo-system.com, you may exercise your right to:
- request an update of the information you have provided;
- request the removal of your personal information;
- request information on or a copy of your personal data;
- object to data processing operations that you consider to be unlawful or request a restriction of the processing scope.
Right to object
You may take action to protect your rights by submitting an objection to the data controller at the above address or by submitting a complaint to the data protection authority in the EU country in which you are based.
Information letter with regard to the processing of personal data of job applicants.
Dear Applicant,
the protection of your personal data is important to us. According to Art. 13 of the EU General Data Protection Regulation (GDPR), we are obliged to inform you about the purpose for which we collect, store or forward your data. The information can also tell you what rights you have in terms of data protection.
Data controller
THERMO-SYSTEM Industrie- & Trocknungstechnik GmbH
Röntgenstraße 14/1 · 73730 Esslingen · Germany
Tel. +49 711 284 603- 60
Fax. +49 711 284 603 -90
info [at] thermo-system.com
Pursuant to G.v.D. No. 196/2003, G.v.D. No. 101/2018, as well as Articles 13, 14 as well as 21 of the EU Regulation 2016/679 (General Data Protection Regulation), the following data, among others, may be subject to processing:
Personal data such as:
- Anagraphic data (e.g. name, address, contact details, educational and professional career - contained in your CV).
- Anagraphic data of family members (possibly included in your curriculum vitae)
- Photo (possibly included in your resume)
Processing Purpose:
The acquisition and processing of this data is aimed solely at processing your application internally. The provision of the data is voluntary, however, if you do not provide the data, we will not be able to consider you in the application process.
Recipients to whom the personal data may be disclosed
Your data will not be transferred to third parties and not to the EU country. Profiling and automated decisions are not used.
The legal basis for these data processing operations:
- Art. 6 b) DSGVO: processing is necessary for the performance of a contract to which the data subject is party or in order to take pre-contractual measures at the data subject's request.
The duration of storage:
Your application documents will be kept for a maximum of 1 year.
Your rights
The data subject shall have the right to obtain confirmation from the controller as to whether personal data concerning him or her are being processed; if this is the case, he or she shall have the right to obtain access to such personal data and to the information specified in Article 15 of the GDPR.
The data subject shall have the right to obtain from the controller the rectification without undue delay of inaccurate personal data concerning him or her and, where applicable, the completion of incomplete personal data (Art. 16 GDPR).
The data subject has the right to request the controller to delete personal data concerning him or her without undue delay, provided that one of the reasons listed in detail in Art. 17 GDPR applies, e.g. if the data is no longer needed for the purposes pursued ( right to erasure).
The data subject has the right to request the controller to restrict processing if one of the conditions listed in Art. 18 GDPR applies, e.g. if the data subject has objected to the processing, for the duration of the controller's review.
The data subject has the right to receive the personal data concerning him or her that he or she has provided to a controller in a structured, commonly used and machine-readable format, and he or she has the right to transmit this data to another controller without hindrance from the controller to whom the personal data was provided, under certain circumstances. (Right to data portability Art. 20 DSGVO).
The data subject shall have the right to object at any time, on grounds relating to his or her particular situation, to processing of personal data concerning him or her. The controller may then no longer use this personal data, unless it can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing is for the establishment, exercise or defense of legal claims (Article 21 GDPR).
Without prejudice to any other administrative or judicial remedy, every data subject shall have the right to lodge a complaint with a supervisory authority if the data subject considers that the processing of personal data relating to him or her infringes the GDPR (Article 77 GDPR). The data subject may exercise this right before a supervisory authority in the Member State of his or her residence, place of work or the place of the alleged infringement. In Italy, the competent supervisory authority is: “Garante per la protezione dei dati personali”.
You can exercise your rights at the above addresses.